Warranty information

/Warranty information
Warranty information 2018-06-21T16:27:32+00:00

We stand behind the quality of our machines. That’s why they’re warranted. Read more for details.

5-year warranty

This warranty applies to Wizard IV, WizCG and WizlingCG grinders and is granted by Inland Craft for five years from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at our discretion. Inland Craft guarantees to replace (after receipt and inspection) your included cutting tool, if the diamond cutting surface peels off due to any manufacturing defect.

1-year warranty

This warranty applies to all DB-100 band saws and the SwapTop 6″ flat lap machine, and is granted by Inland Craft for one year from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at our discretion. Inland Craft guarantees to replace (after receipt and inspection) your included cutting tool, if the diamond cutting surface peels off due to any manufacturing defect.

90-day warranty

This warranty applies to all DB-100 band saws that are used in salt water environments and is granted by Inland Craft for ninety days from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at our discretion. Inland Craft guarantees to replace (after receipt and inspection) your included cutting tool, if the diamond cutting surface peels off due to any manufacturing defect.

Need our warranty service?

Contact Inland Craft directly by phone at 1 (248) 583-7150 or by email at helpdesk@inlandcraft.com and we will assist you through our warranty service. You must prove that you are under warranty by providing us with the original invoice of your machine or by registering your machine in order to receive our warranty service.

Do not send this product back without prior authorization. Return postage and insurance are the responsibility of the person returning the merchandise. Inland Craft will return your machine postage paid and insured if it is under warranty. Any machine no longer under warranty will be returned at the owner’s expense.

When returning your machine for evaluation and repair, be sure to include your name, address, email, daytime phone number with area code, and a note explaining the specific problem you’re encountering. Make sure to mark the return authorization number clearly on every package. If any expenses are involved, we will notify you.