Warranty information

/Warranty information
Warranty information 2017-10-16T18:44:23+00:00

5-year warranty

This warranty is granted by Inland Craft for five years from the original date of purchase and applies to the Wizard IV, WizCG and WizlingCG grinders. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at our discretion. Inland Craft guarantees to replace (after receipt and inspection) your included cutting tool, if the diamond cutting surface peels off due to any manufacturing defect.

1-year warranty

This warranty is granted by Inland Craft for one year from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at our discretion. Inland Craft guarantees to replace (after receipt and inspection) your included cutting tool, if the diamond cutting surface peels off due to any manufacturing defect.

Need our warranty service?

If you feel that this product is not performing properly and needs to be serviced, contact Inland Craft to receive a return authorization number:

Phone: (800) 521-8428
e-mail: helpdesk@inlandcraft.com

Do not send this product back without prior authorization. Return postage and insurance are the responsibility of the person returning the merchandise. Inland Craft will return your machine postage paid and insured if it is under warranty. Any machine no longer under warranty will be returned at the owner’s expense.

When returning your machine for evaluation and repair, be sure to include your name, address, email, daytime phone number with area code, and a note explaining the specific problem you’re encountering. Make sure to mark the return authorization number clearly on every package. If any expenses are involved, we will notify you.